Here we’ve tried to answer all the questions we are regularly asked from people who already have a holiday home or are thinking about having a home here at Hackings.
We hope this guide helps with some of your enquiries. We do our utmost to minimise disruption from park maintenance when open so we do as many repairs as we can whilst we are closed. We are always on hand and happy to help with any of your concerns.
We are a proud family business stretching back seven decades and we care about our customers because they are the reason we are in business
If you have any queries or questions or you would like to arrange a visit, don’t hesitate to contact us.
Why does the park close each year for 28 days?
As with all Caravan and Holiday Home Parks we have a site licence issued by Ribble Valley Borough Council. This licence allows the park to be enjoyed throughout the year except for 28 days. These days are the same every year. We close the site on the 2nd Saturday in January and re-open 28 days later.
If your intention is to stay at your holiday home permanently then this arrangement may not work for you. However, it is also a great time to holiday in warmer climates, visit family or travel around Great Britain in a touring caravan!
Why do you need my home address on file?
Our RVBC site licence requires us to evidence your home address. Each year when you complete your contract we will ask for evidence, such as a current council tax bill. A copy of this will be held securely on file for as and when the council choose to audit our records.
How do we prepare our holiday home for the 28 days?
During our closure period the weather can be very cold. Here are some guidelines:
Water – Disconnect and turn off your stop tap. Be sure to drain all the water in your systems by opening the taps, drain the pipes and any water heaters. Remove the drain screw from the header tank. Blow your systems free of water, flush your toilet and leave a quarter pint of antifreeze in the bowl.
Electric- Unplug all electrical items. Remove all food from your fridge and freezer.
Gas- Each year we hold a customer ‘Gas Check List’. This means, we will keep an eye on your gas usage during the closure period and change your bottle if required. Please advise reception should you wish to be added to this.
You may also want to use the services of Stewart of SAS Gas Services. 07967229883.
What about security of my holiday home during this time?
First of all remove all your valuables and take them with you for safe-keeping. As a responsible park we take our security very seriously. All the gates and barriers are locked and no vehicles are allowed on the park under any circumstances. We take on extra security personnel, install extra alarms and make frequent security checks on the holiday homes. If you think you have forgotten to lock a door or a window, a call to the office will ensure this is checked for you. For your peace of mind, doors and windows form part of our regular security checks.
Can I visit my holiday home during the closed period?
Following our site licence guidelines we only allow quick visits by foot to your holiday home from 9am-4pm. You must park your car outside reception and sign in and sign out of the register in the porch.
Can I do work on my holiday home during the closed period?
No. Due to our licence and insurance restrictions, you or your contractors can only undertake maintenance work during the rest of the year.
Can I have a parcel delivered during the closed period?
No. Our reception will be closed and unable to take any deliveries on your behalf. Please arrange for items to be delivered to another address which is convenient for you or schedule delivery for when you have returned.
If you have any queries or questions or you would like to arrange a visit, don’t hesitate to contact us.
